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Order Tracking

Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalised Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding. Please feel free to contact us: [email protected]

 
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Adorlla Customer Service Team is glad to help you. Please write down your questions or problems in the form below, we will respond you within 48 hours.

 

Tips: To avoid waiting, You can also go to Help Center page to find the most frequently asked questions and quick step-by-step guide.

 

Email: [email protected]

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