Personalised Love Couple Pigeons Heart Name Necklace Meaningful Gift Ideas For Girlfriend Wife Her Mum Grandma

Customer Reviews: Write A Review

• REVIEWS
• FAQS

Review by Virginia Hunt (Posted on 22/11/2023)

Arrived on time as described

 

Shop Now

Worn by Virginia Hunt

1

Review by Chandler Puig (Posted on 22/11/2023)

So cute!!!!! I love it.

 

Shop Now

Worn by Chandler Puig

1

General Asking

Where is your company located?

Our main office is in Los Angeles, California.

Is this a legit company?

Please, rest assured that our company is both legal and formal. adorlla.co.uk has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded. Moreover, you can also look up for real life pictures from our gallery or Facebook page. So we are legit and safe to use.

About Product

What materials are your products made from?

Our personalised jewelry are made of copper and 925 sterling silver. Since there are a lot of items featured, so they are made of different materials, such as 925 Sterling Silver, 18K Gold plated, 18K Rose Gold plated. Generally speaking, you can identify the material from the items description.

Does your jewelry tarnish, rust or change color?

The color may become a bit darker than before as you wear it, but will not rust or fade.

Can I wear it while swimming or bathing?

In order to maintain the gloss of the jewelry, we suggest you not to wear it under a humid environment for a long time.

Orders & Payment

How do I make changes after my order has been placed?

If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.

Which payment methods do you accept?

We currently accept payment via all major Credit Cards, Paypal, Western Union & Bank Transfer. If your payment isn't shown at checkout page, please contact us.

How do you secure my payment information?

adorlla is using HTTPS security protocol sitewide and do not process any of your payment information ourselves. Meanwhile we recommend you to use Paypal.

Is my personal information kept private?

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you. For more information, please read our Privacy Policy in full.

Shipping & Returns

Where do you ship to? How much of the shipping cost?

We can ship our products to every place in the world with international logistics. The rates and shipping time differs from country to country, please visit Shipping & Delivery page for more information.

How long until I receive my jewelry?

Total Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Usually it may take up to 4-6 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.

Will I have to pay customs duties, taxes or other fees?

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself. For more details, please visit Customs & Tax in full.

What if I DON'T like my jewelry after receive it?

Okay, DON'T worry about it. We promise an easy 60 days return policy. If you don't like the jewelry (The items must be unused and undamaged) and in its original packaging. Please contact us first and return it as instructed. Upon acceptance of your return, the funds will be issued to your original payment account. Any promotional gifts must also be returned with your returned item.

What is your return policy?

Currently we offer an easy, hassle-free 60 days return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 60 days of the purchase date. This is our 60 Days Return policy.