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Order Tracking

Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalised Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding. Please feel free to contact us: [email protected]

 
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Mum You Are the Piece that Holds Us Together Personalised Puzzle Pieces Name Sign Love Gift for Grandma Mum Birthday Gift
Mum You Are the Piece that Holds Us Together Personalised Puzzle Pieces Name Sign Love Gift for Grandma Mum Birthday Gift

Mum You Are the Piece that Holds Us Together Personalised Puzzle Pieces Name Sign Love Gift for Grandma Mum Birthday Gift

SKU: FWP10098
 
20 Reviews
44% OFF

Special Price £38.85

Retail Price: £68.99

Mother's Day Sale begins! Check it out.
7% OFF Code:AL7 For £45+

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Special Price £38.85

Retail Price: £68.99

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Product Descriptions
Free Shipping
60-Day Return
1 Year Warranty

Details

Mothers day gift, Gift for mum, Mum Birthday Gift, Aunt Christmas Gift, You are the piece that holds us together, Unique Christmas Gift

The best part of this custom gift is that it’s not only for your mum, but it’s something for the whole family to appreciate.

Can be customised with up to 15 puzzle pieces, order starting top left, please refer to sample picture.

Wood
As with all our wooden items, we are working with a natural material and each piece of wood varies from another. Therefore, there may be slight difference in wood grain and shade.

General
Package Weight (g) 100.0000
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  • This item requires 3-6 business days to handcraft.
  • This item cannot be returned unless it is defective or damaged.
  • This item cannot be modified once you finish payment.
  • This item is covered by our60-DAY RETURN policy.

DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

PROCESSING TIME

Processing time differs from product to product. All items are made-to-order and request 3-5 business days to handcraft.

SHIPPING TIME

Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.

Method Shipping Time Price
Free Shipping 9-12 Business Days Free
Standard Shipping 5-8 Business Days £7.95
Expedited Shipping 3-4 Business Days £25.95

*Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.

SHIPPING INFORMATION

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.

TRACKING AN ORDER

You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us

When your order are shipped, you will receive a shipping notification email.

This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here

IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs, if you require refund.Please note that the personalized items there is a 30% restocking fee.

Should you not be totally satisfied with your items we offer 60 day returns and exchanges service to ensure you are left as happy as possible. Please see here for the full list of terms and conditions for our refund and exchange policy.

Customer Reviews: Write A Review

Review by Mahmoud (Posted on 23/02/2024)
 
Really good, everyone in the house liked it
Review by Rochelle (Posted on 19/02/2024)
 
My mum loves it and it was absolutely perfect!
Review by Breanna MacDonald (Posted on 18/02/2024)
 
Absolutely beautiful! Turned out better than I imagined my grandmother is going to love it
Review by stefanie (Posted on 15/02/2024)
 
This produce is awesome!! Perfect gift for mum!!
Review by jaquishmollie (Posted on 12/02/2024)
 
Shipping was quick and it turned out so much better than I imagined! I love it!
Review by Courtney Staves (Posted on 12/01/2024)
 
Was amazing! A beautiful gift and came quickly. Highly recommend!
Review by Jade Johnson (Posted on 10/01/2024)
 
This was exactly what I was looking for! Perfectly matched the description. My mum absolutely loved it.
Review by Natalie Faye (Posted on 10/01/2024)
 
Very good, my mother in law will love it
Review by Crystal Blackburn (Posted on 25/12/2023)
 
Great quality, quick shipping. Very pleased.
Review by Laura Jacobi (Posted on 22/12/2023)
 
I wanted to get the item in time for our Christmas celebration today. I messaged the seller, and they made it and shipped it right away for me. I am so excited to give it to my mum tonight!
Review by Sign in with Apple user (Posted on 20/12/2023)
 
Well made and extremely good quality! 100% would recommend. I give the product an easy 10/10!
Review by Nicole McAndrew (Posted on 07/12/2023)
 
Mum loved it! Well made and great idea!
Review by Rhea Bowden (Posted on 30/11/2023)
 
My mother in law lived it!
Review by Kaitlyn (Posted on 16/11/2023)
 
This item was perfect and the seller was amazing to deal with! Thank you!
Review by adam (Posted on 24/10/2023)
 
I got this for my mum's birthday and she loved it. great gift idea.
Review by Jen (Posted on 17/03/2023)
 
Best Mother’s Day present I could have given my mum she loved it!!! 100% would buy again!!
Review by Kathryn Masker (Posted on 16/03/2023)
 
Speedy delivery, just in time for Mother's day.
Review by Tommy Porter (Posted on 15/03/2023)
 
This item was shipped in a timely manner. It was a mothers day gift for my mother in law. She absolutely loved it!
Review by Jocelyn (Posted on 04/03/2023)
 
Absolutely love it. I cannot wait to give it to my mother!
Review by Kylie (Posted on 03/03/2023)
 
Very beautiful piece. Shipping was fast and the item looks just as pictured. I’m actually going to order my mother in law one.

General Asking

Where is your company located?
Our main office is in Los Angeles, California.
Is this a legit company?
Please, rest assured that our company is both legal and formal. adorlla.co.uk has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded. Moreover, you can also look up for real life pictures from our gallery or Facebook page. So we are legit and safe to use.

About Product

What materials are your products made from?
Our personalised jewelry are made of copper and 925 sterling silver. Since there are a lot of items featured, so they are made of different materials, such as 925 Sterling Silver, 18K Gold plated, 18K Rose Gold plated. Generally speaking, you can identify the material from the items description.
Does your jewelry tarnish, rust or change color?
The color may become a bit darker than before as you wear it, but will not rust or fade.
Can I wear it while swimming or bathing?
In order to maintain the gloss of the jewelry, we suggest you not to wear it under a humid environment for a long time.

Orders & Payment

How do I make changes after my order has been placed?
If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.
Which payment methods do you accept?
We currently accept payment via all major Credit Cards, Paypal, Western Union & Bank Transfer. If your payment isn't shown at checkout page, please contact us.
How do you secure my payment information?
adorlla is using HTTPS security protocol sitewide and do not process any of your payment information ourselves. Meanwhile we recommend you to use Paypal.
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you. For more information, please read our Privacy Policy in full.

Shipping & Returns

Where do you ship to? How much of the shipping cost?
We can ship our products to every place in the world with international logistics. The rates and shipping time differs from country to country, please visit Shipping & Delivery page for more information.
How long until I receive my jewelry?
Total Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Usually it may take up to 4-6 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
Will I have to pay customs duties, taxes or other fees?
You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself. For more details, please visit Customs & Tax in full.
What if I DON'T like my jewelry after receive it?
Okay, DON'T worry about it. We promise an easy 60 days return policy. If you don't like the jewelry (The items must be unused and undamaged) and in its original packaging. Please contact us first and return it as instructed. Upon acceptance of your return, the funds will be issued to your original payment account. Any promotional gifts must also be returned with your returned item.
What is your return policy?
Currently we offer an easy, hassle-free 60 days return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 60 days of the purchase date. This is our 60 Days Return policy.

Get £3 Rewards with 3 steps from adorlla:

1 .Please upload photos that you are wearing the dress by order.

2. If your photos are approved, they'll be live on site. And you will get a £3 Rewards via PayPal within 1-7 working days.

3. The explanation and right to use the photos will be final in adorlla.co.uk.

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Mum You Are the Piece that Holds Us Together Personalised Puzzle Pieces Name Sign Love Gift for Grandma Mum Birthday Gift

FWP10098 x

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  • Ring
  • Bracelet
  • Necklace
US UK Inside Diameter Inside Circumference
4 H 14.9mm 46.8mm
4.5 I 1/2 15.2mm 48.0mm
5 J 1/2 15.7mm 49.3mm
5.5 K 1/2 16.1mm 50.6mm
6 L 1/2 16.5mm 51.9mm
6.5 M 1/2 16.9mm 53.1mm
7 N 1/2 17.3mm 54.4mm
7.5 O 1/2 17.7mm 55.7mm
8 P 1/2 18.1mm 57.0mm
8.5 Q 1/2 18.5mm 58.3mm
9 R 1/2 19.0mm 59.5mm
9.5 S 1/2 19.4mm 60.8mm
10 T 1/2 19.8mm 62.1mm
10.5 U 1/2 20.2mm 63.4mm
11 V 1/2 20.6mm 64.6mm
11.5 W 1/2 21.0mm 65.9mm
12 Y 21.4mm 67.2mm
12.5 Z 21.8mm 68.5mm
13 Z+ 22.2mm 69.7mm

How To Measure

1. Cut a piece of paper into a long thin strip.

2. Wrap the piece of paper around your knuckle, which is the largest point the ring will have to be able to get over.

3. Mark where the two ends of the paper first overlap with a marker.

4. Measure the length with a ruler.

5. Refer to ring size chart to determine what ring size is.

We have already listed some steps for you to choose your right size bracelets. Bear in mind that the more charms you add to your bracelets, the tighter it will become.
Step 1: Use the tape measure or a strip of paper to measure your wrist.
Just wrap the soft tape measure around the broadest part of your wrist and take note of the length. If you are using a plain strip of paper, mark your size with a pen or pencil then use a ruler to measure the length (The starting end of the paper must be at the base of the ruler and marked 0). That would be your wrist size.
Step 2: Add one inch, or 2.5 centimeters, onto this measurement to get the final length of your bracelets.
Please make sure there's enough space to tuck in 2 fingers as this is the space you need to add the charms. If you want to add less than seven charms, add 2 centimeters are ok. If you plan to wear eight or more charms, please add 3 centimeters. If you purchase a bangle, just choose the next size from your actual wrist measurement.
Notes:
1. A bracelet is perfectly sized when you measure your wrist tightly and add 2 or 3 cm.
2. If you are between sizes, ask yourself how you like to wear your bracelet. If you wear it tightly choose the smaller size and if you like to wear it loosely take the next size up.
3. Please be aware that when you receive a new bracelet it will feel stiff, which can make it uncomfortably tight. The bracelet will quickly soften and become more flexible as you wear it.
Bracelet Length
Inches 5.5 5.9 6.3 6.7 7.1 7.5 7.9 8.3 8.7
cm 14 15 16 17 18 19 20 21 22
Necklace Length (Inches) Necklace Length (cm) Style Name Body Position
14” 35 cm Collar Fits close to neck
16” 40 cm Choker Choker
18” 45 cm Princess Hangs at the collarbone
20” 50 cm Matinee Reaches just pass the collarbone
22” 55cm Matinee Falls at or just above the top of the bust
24” 61 cm Opera Sits around the center of the bust
30” 76 cm Rope Drapes below the bust
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